Custom Hosting with managed SLA
Bespoke hosting for applications, platforms and software that need to be managed reliably, fully set up and monitored by Proxhost.
Bespoke hosting, fully managed
Not every application fits within standard web hosting or a single VPS. We set up an environment around your software and take management fully off your hands, for organisations that need more than a standard package.
What we host
Virtually any Linux-based application. A selection of the types of software we manage:
- Open-source apps
- SaaS platforms
- Web applications
- APIs & backend
- Dashboards & internal tools
- Databases
- Automation
- Collaboration tools
What we manage
A complete managed layer around your software, so you don't have to spend time on management:
- Installation & setup
- Management & updates
- Monitoring
- Backups
- Security
- Support
The feasibility of every application is assessed in advance on technology, dependencies, manageability and security.
SLA options
No fixed packages, but an SLA that fits your environment. Together we align the management level, response times and support window with the criticality of your application.
What we align together
Every SLA is built up from a number of components. Together with our engineers, you determine the appropriate level for each component.
Response times
How quickly we respond to incidents and requests.
Support window
From office hours to extended availability.
Monitoring depth
From basic checks to extensive application monitoring.
Backup & retention
Frequency, retention period and recovery objectives tailored to you.
Reporting & reviews
Periodic insights and alignment moments as required.
What you can expect from us
Whatever form your SLA takes, these principles apply to every managed environment we run.
Transparent agreements
A clear SLA on paper, no surprises afterwards.
Personal contact
Dedicated engineers who really know your environment.
No small print
Concrete values and escalation paths, agreed in advance.
The exact response times, availability and escalation agreements are recorded per environment in a personal SLA proposal.
Our Custom Hosting focuses on Linux-based applications and managed SaaS. The following fall outside this offering:
- Windows hosting
- .NET applications
- Dedicated VLANs
- Kubernetes clusters
Our approach
From the first conversation to ongoing management, a transparent process in five steps.
Intake
We discuss the application, technical requirements, dependencies and desired SLA.
Technical assessment
We check whether the software fits within our managed hosting standards.
Bespoke proposal
We draw up a proposal for set-up, management, backups, monitoring and support.
Implementation
We set up the environment, migrate where necessary and thoroughly test the operation.
Managed operations
We actively monitor, maintain and support the environment in line with the SLA.
Want your software managed and hosted?
Tell us which application you would like to run. We assess the possibilities and draw up a proposal for a secure, stable and managed hosting environment.
Frequently asked questions about Custom Hosting
Answers to the most common questions about our Custom Hosting hosting.
Contact & Support
Do you have questions about our hosting services? Our Dutch support team is ready to help.