ISO 9001 Certified
Proxhost operates according to the ISO 9001 standard. This guarantees that our managed hosting meets the highest quality standards.
ISO 9001 managed hosting
When selecting a suitable supplier for the managed hosting of your business-critical applications, the quality of service is naturally an important factor to consider. It is therefore reassuring to know that Proxhost holds quality in high regard. We continuously work on improving our processes and the customer experience.
We can also demonstrate this quality with our ISO 9001 certificate, which we renew every year following a rigorous audit by an external certification body.
What is ISO 9001?
ISO 9001 is an international standard for quality management. It describes how processes and policies should be organised in order to meet high quality requirements and to keep improving them continuously.
Proxhost operates according to this standard with a structured Quality Management System (QMS).
With this management system we continuously run a cycle in which the quality of our processes and services is monitored. Based on this, we take targeted measures to improve both quality and customer satisfaction. We also continuously evaluate the user experience of our clients and ensure that we comply with all relevant laws and regulations.
Continuous improvement with ISO 9001
We actively gather feedback from our clients to further improve our services. We do this through, among other things, our complaints procedure and periodic customer satisfaction surveys.
We genuinely listen to your opinion, while at the same time closely monitoring and reporting on our quality requirements. Do you have suggestions or feedback? We would love to hear it.
ISO 9001 scope
All services offered by Proxhost fall within the scope of our ISO 9001 certification.
Do you have any questions about this? Please feel free to contact us at [email protected].
View our ISO 9001 certificateWhat does this mean for you?
The benefits of an ISO 9001 certified hosting partner.
Guaranteed quality
All processes are systematically monitored and tested against strict quality standards.
Continuous improvement
We continuously evaluate and improve our services based on data and feedback.
Documented processes
Every step in our management is recorded, which ensures consistency and transparency.
Customer focus
Customer satisfaction is central to our quality management system.
Risk management
Potential risks are proactively identified and managed.
Reliable performance
Measurable objectives and KPIs ensure consistent, high uptime and performance.
Contact & Support
Do you have questions about our hosting services? Our Dutch support team is ready to help.